Before we start
It is always a good idea to make clear arrangements when working together.
We have compiled a little explanation how we work.
Be sure to read the fine print!
Deliveries and Intellectual property
Any delivery we do becomes the unrestricted and total intellectual property of the client. We do withhold the right to charge extra for re-issuing old materials, source files and working files since they may take us some time to find it, wrap it up, and ship it.
Confidentiality & conflict of interest
Being a major player in the production market may lead to working on clients that may operate in competing markets. Thats why we do not share any work with the outside world unless agreed upon.
Planning & availability
For any request, we will send a detailed proposal. Upon receipt of working materials we assume the estimate has been accepted. We strive to maintain the promises that we made in the original planning, but offcourse there are things that we can’t really predict, such as earthquakes and virusses.
Invoicing and terms
Payment for services is due within 30 days to our KNAB account. Any estimate may be increased by 15% if reasonable and extra work has been requested.